• Does Vacation and Travel Insurance also cover family members who are not insured with CONCORDIA?

    Yes, Vacation and Travel Insurance can be taken out as insurance cover for individuals, couples or families. It does not matter whether everyone has taken out insurance with CONCORDIA or not.
  • Do I need Vacation and Travel Insurance if I have already taken out DIVERSA?

    For persons who want protection against high costs in the event of emergencies abroad over a longer period of time or several times a year, we primarily recommend our DIVERSA supplementary insurance. Its four variants usually make it unnecessary to take out separate Vacation and Travel Insurance. DIVERSA supplementary insurance also provides comprehensive insurance cover for emergency outpatient and inpatient treatment abroad as well as for emergency assistance – and this, in addition to many other benefits, at a very favourable price, especially for families.
  • Does Vacation and Travel Insurance cover the theft of luggage?

    No, Vacation and Travel Insurance covers medical treatment abroad. A separate insurance must be taken out for the theft of luggage. Please contact your CONCORDIA agency.
  • Are treatment costs abroad not already covered by basic insurance?

    Not necessarily. The amount of the benefits covered by basic insurance is based on Swiss pricing. Therefore, basic insurance cannot guarantee full cost coverage for treatments abroad in all cases. For emergency inpatient treatment outside EU/EFTA countries, only 90% of the costs that the same hospital stay would have generated in Switzerland are covered. In addition to the contribution towards emergency treatment abroad, our Vacation and Travel Insurance guarantees a number of benefits that are not covered by mandatory health care insurance. If you have any questions, please do not hesitate to contact your CONCORDIA agency.
  • Can I also take out Vacation and Travel Insurance for individual trips?

    Yes, you can choose the duration of the insurance. This means that you can take out Vacation and Travel Insurance even for just a single vacation, for a minimum of eight days.
  • Is travel cancellation insurance included?

    No, CONCORDIA does not offer this insurance cover.
  • What should I do in the event of an emergency?

    In the event of an emergency, call the concordiaMed 24-hour emergency call service at +41 41 210 02 50. They will arrange everything for you.

    This number, as well as the policy number, is shown on your emergency card, which you will receive after taking out Vacation and Travel Insurance. Always carry the emergency card with you.