Health insurance card as data carrier
When you receive your card, only the information printed on the front side of the card is stored on the microchip.
- Surname and first name
- Card number
- Date of birth and sex
- BAG/OFSP/UFSP/FOPH n°
- AHV/AVS n°
- Date of expiry
- concordiaMed 24-hour emergency telephone number
As the owner of this card, you can have the following data stored on the microchip of the insurance card (in part subject to charges):
- Blood group, transfusions
- Illnesses and consequences of accidents
- Additional entries such as, for example, operations carried out, implants
- Contact addresses for emergencies
- Reference to any advance directives that may exist
Accessing and storing data
All doctors, pharmacists, dentists, chiropractors, midwives, physiotherapists, occupational therapists, professional nursing staff, speech therapists and nutritionists to whom the patient has granted consent or disclosed the PIN code can see the medical data. Reference is made in this context to ‘read permission’.
However, only doctors, dentists and chiropractors can store and delete medical data on the card. Pharmacists are only allowed to store or delete data concerning medication, contact addresses for emergencies and the patient decree or the reference to an organ donor card.
Request a paper copy of the stored data from the service/benefit provider. This way, the emergency data is secured even in the event of a lost card.
These services are subject to a charge and must be paid by the insured person himself. No refunds shall be given by the health insurance.
In case of loss, theft or damage to the insurance card, all medical data on the insurance card is lost. This also applies if you forget the PIN code. Storing emergency data on the new insurance card is once again subject to a charge.
The stored emergency data are not legible in other European countries by their benefit and service providers.
Protecting your personal data with a PIN code
When storing the emergency data, you can also create a PIN code. However, the data are also protected in the event of an emergency, which makes little sense. CONCORDIA therefore dissuades insured persons from using a code.
Without a valid PIN code, you can no longer retrieve the data which you have voluntarily stored. Apply for a new health insurance card and have your data stored again.
Upon receipt of the health insurance card, a PUK code will be disclosed to you. You need this personal key to unlock the card in case you enter the PIN code incorrectly repeatedly. Please take good care of this code.