Family doctor - a doctor you trust
The myDoc family doctor model
With myDoc Family Doctor Insurance, CONCORDIA offers basic insurance within the framework of the family doctor model. It provides convenient, basic medical care in a familiar environment. Nobody knows you better than your family doctor. That is why they are your first point of contact if you are ill or you have a medical question. You will be referred to specialists if necessary. myDoc provides a high level of safety on excellent terms.
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myDoc Family Doctor Insurance - Your advantages
myDoc Family Doctor Insurance
myDoc is a special and convenient form of mandatory health care insurance. The main difference compared to the traditional basic insurance model is that your family doctor is always your first point of contact. As your family doctor will organise your treatments, the myDoc alternative insurance model comes with attractive premiums. A higher deductible allows you to save further on premiums.
You must bear in mind the following when you take out myDoc cover:
- Select your myDoc family doctor out of the list of myDoc doctors, which is continuously updated.
- You must then inform CONCORDIA of your selected doctor. This also applies if you change doctor.
- You undertake to always contact your indicated family doctor first in the event of health problems. Where necessary from a medical point of view, your family doctor will refer you directly to a specialist. This saves time and money.
Further advantages of the myDoc Family Doctor Insurance:
- You benefit from a premium discount of at least 10 %.
- You benefit from a premium discount of 88 % from the third child enrolled for basic insurance.
- A higher deductible allows you to save further on premiums.
- You benefit from outpatient medical care at any time.
- You have immediate access to any doctor or hospital in the event of an emergency.
- You avoid unnecessary multiple examinations.
You can contact a specialist doctor directly in the following situations:
- In the event of an emergency
- for gynaecological checks
- for obstetric care
- for the prescription of glasses or contact lenses by the ophthalmologist
- for the treatment of children by the paediatrician
I am interested in myDoc Family Doctor Insurance
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How to take out a myDoc policy
You can switch to the myDoc model with effect from 1 January of every year. We recommend that you submit your application to do this to a CONCORDIA agency by the end of November. -
How to change family doctor
If you are already insured under the myDoc model, you can change family doctor with effect from the first of the following month. Please contact your agency to do so. -
concordiaMed
- Free medical advice by telephone
- 24-hour emergency service
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Outpatient treatment – orthodox medicine
- Treatment by doctors and other recognised medical personnel (such as chiropractors, midwives)
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Inpatient treatment – hospital stay
- General ward in a hospital pursuant to the cantonal hospital list
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Alternative cures – complementary medicine
- Anthroposophic medicine, homoeopathy, phytotherapy, acupuncture and medicinal therapy of Traditional Chinese Medicine when practised by doctors with the appropriate additional training
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Maternity, family
- CHF 150 for childbirth preparation course with a midwife
- 3 breastfeeding consultations with a midwife or nurse
- Basic coverage as per statutory benefits for home or outpatient birth
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Medication
- Medication prescribed by a doctor and covered by mandatory health care insurance
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Protective and travel vaccinations
- Vaccinations in accordance with the statutory benefits
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Medical preventive care, check-ups
- Basic coverage in accordance with statutory benefits
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Dental
- For certain illnesses and in case of dental accident: outpatient treatment and inpatient treatment in a hospital as per the cantonal hospital list
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Eyeglass lenses and contact lenses
- Up to the age of 18: CHF 180/year
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Treatment abroad, in case of emergency
- In EU/EFTA countries, the insurance card is necessary.
- Within EU/EFTA countries: with European insurance health card: rates of the respective countries
- Outside of EU/EFTA countries: max. of double the rate in Switzerland (inpatient treatment: max. 90% of the costs that the hospital stay would have generated in Switzerland)
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Search and rescue costs
Ambulance transport (Switzerland)- Rescue costs: 50 %, max. CHF 5,000/year
- Transport costs: 50 %, max. CHF 500/year
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Cure at a spa/sanatarium
- Spa cures: CHF 10/day, max. 21 days/year, doctor and therapy costs
- Convalescence cures: doctor and therapy costs
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Home nursing and domestic help
- Home nursing (Spitex): basic coverage in accordance with statutory benefits
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Medical aids
- Basic coverage in accordance with statutory benefits
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Cost sharing
- Deductibles up to the age of 18: CHF 0, 100, 200, 300, 400, 500 or 600/year, 10 % retention fee, max. CHF 350/year
- Deductibles from the age of 18: CHF 300, 500, 1'000, 1'500, 2'000 or 2'500/year, 10 % retention fee, max. CHF 700/year
- Generic medicine: 10 %; selected original preparations: 20 %