Check your symptoms – a doctor gives online medical advice
Check your symptoms online

Digital medical advice: concordiaMed Check

Should you go to the doctor or the pharmacy with your health problems? What can you do yourself? concordiaMedCheck helps you with questions like these – digitally and free of charge.

Medical advice around the clock

If you are uncertain whether and when you or someone close to you requires medical treatment, concordiaMed Check is a straightforward way of getting an initial assessment. To use this service, all you have to do is answer a few questions about your symptoms online and you will receive information in digital form straight away.

The concordiaMed Check service is based on the SMASS Pathfinder web app from in4medicine. This is a certified medical product that complies with the applicable Swiss and EU guidelines and was developed by Swiss doctors.

Emergency? Act immediately!

If you clearly have life-threatening symptoms, do not waste any time and call the emergency services straight away on 144.
  • Who is concordiaMed Check for?
    concordiaMed Check is available to everyone, including people who are not insured with CONCORDIA. However, please note the terms and conditions of your health and accident insurance and the terms of use of SMASS Pathfinder.
  • Do you prefer personalised advice over the phone?
    Persons insured with CONCORDIA can get health advice over the phone and contact the 24-hour emergency service of concordiaMed at any time by calling +41 41 210 02 50.
  • Do you have smartDoc basic insurance with CONCORDIA? 
    Then you must contact the Medgate virtual health practice first when you have medical concerns – either by phone on +41 41 228 18 28 or via the CONCORDIA Medgate app
  • What happens to your information?
    CONCORDIA doesn’t have any insight into the service and we are unable to link any data you enter to you. Once you have received a recommendation for your ongoing medical care from concordiaMed Check, you can download and save the result as a PDF. 

Note about concordiaMed Check 

By clicking on «Launch concordiaMed Check», you will leave the website of CONCORDIA Swiss Health and Accident Insurance Ltd and will be taken to SMASS Pathfinder, which is a medical product of our partner in4medicine. Please note the terms of use of SMASS Pathfinder.