Policenanpassung
Making changes to your insurance policy

Making changes to your policy

Your personal data or the structure of your family has changed? Find out here how to make changes to your policy quickly and easily.

Policy changes

Are the details in your policy no longer correct or would you like to change something? You can amend some contact details or insurance policies directly in the myCONCORDIA app. Please contact your CONCORDIA agency if you have any other questions. You can find this at the top left of your policy or by entering your postcode in the agency search.

Family policy

Does your policy cover multiple family members? Would you like to change this information? If so, please contact your CONCORDIA agency. You can find this at the top left of your policy or by entering your postcode in the agency search.

Questions about your policy

Do you have questions about your insurance cover or your policy in general? In the myCONCORDIA customer portal, you can review and change your personal data or contact us easily at any time and from any place. 

Not yet registered with myCONCORDIA? 

  • Get myCONCORDIA in just a few steps:
    • Register easily and conveniently at my.concordia.ch/registration. To do so, you need your insurance number, your e-mail address and your mobile phone number.
    • After you have registered, we will send you the registration form for the customer portal by post. Please sign the form and return it to us.
    • For security reasons, your initial password will be sent to you by post.
    • Sign in – and you will already have access to all your insurance data. Digitally, at any time and from any place.
  • Data security and data protection
    Protecting your data is hugely important to us. For this reason, we will send you the registration form and the initial password by post. This enables us to ensure that your data is not misused.