Ylah – Frau sitzt nachdenklich vor dem Tablet
Mental health

Your online psychotherapy
with app support:
ylah.therapy

The days of long waiting times and geographical challenges are over: CONCORDIA and the bern-based company ylah®, are offering CONCORDIA insured persons a rapidly available, innovative online psychotherapy service. “ylah” is Bern dialect for “darauf einlassen”, which means to engage with or embrace something new. «ylah.therapy» is available in German and French.

What is «ylah.therapy»? 

«ylah.therapy» is a course of online psychotherapy that can be taken from anywhere and is supported by an app. Research shows that psychotherapy based on the “blended” concept, as «ylah.therapy» is, is more effective than traditional psychotherapy. In comparison with outpatient psychotherapy, this form of therapy has two innovative features:

  • It takes place online. Contact with the psychotherapist is generally digital. Based on behavioural therapy, the therapy sessions take place via video call.
  • It is blended. Between the therapy sessions, patients perform personalised tasks or fill in questionnaires with the help of the «ylah.me» app. This increases their engagement with the therapy and avoids long periods of inactivity between sessions. 
     

Learn more about «ylah.therapy»:

Maximum data protection

As a service provider,  ylah® is subject to the Swiss Data Protection Act. CONCORDIA cannot view the data.
 

Who can take a course of «ylah.therapy»?

  • You have basic insurance with CONCORDIA.

  • You are not currently taking a course of psychotherapy.

  • You have a smartphone or tablet and an e-mail address.

  • You have taken the mental health check for early detection of psychological problems and received a recommendation for “remote blended psychotherapy” from ylah®.

  • You have a prescription for psychotherapy from a doctor.

  • You have downloaded and installed the «ylah.me» app.

Who covers the costs?

The costs of the support via the «ylah.me» app are paid for by CONCORDIA. The online therapy sessions are covered by your basic insurance.
 

How can I start «ylah.therapy» ?

The direct link to “«ylah.therapy» is provided in the digital final report from the mental health check. Once you have completed your registration, you will be guided through the next steps. Among other things, you will find out how to request a prescription for outpatient psychotherapy. Once you have the prescription, the preparatory modules for the therapy in the ylah.me app will be available for you to begin within 24 hours. You will get to know your psychotherapist at the first video call, which will take place within 2 to 4 weeks.

 

Would you like to receive personalised advice?

You can contact concordiaMed, our 24-hour health advice service, at any time on +41 41 210 02 50. Or write your message to healthcompass@concordia.ch.